My application for a mortgage was not straightforward as I am self-employed, in a business that was closed during covid, a single applicant, and without a perfect credit history. I went through 2 different brokers before finding Jigsaw, both of whom were not able to secure a mortgage for me and I was sure that getting one was not possible given my circumstances. A friend recommended Jigsaw so I tried them as a last resort, and I’m glad I did. From the beginning it was a much better service than the previous brokers I had. Not only was the mortgage secured in the end, I found Lorraine and Gosia to be approachable, and they made the process of applying less stressful than before. I never felt uncomfortable due to the difficulties in my application which was something I had experienced before. My calls were always answered, and my many emails were promptly replied. I felt assured that there was someone actually trying for me. Dealing with them was a breath of fresh air. For me, the process of getting my mortgage was stressful and difficult and I’d recommend anyone that’s about to go through it to start with Jigsaw first.